French & English Speaking Technology Operator: Full-Time, 100% In-Office in Bogotá

CBTW

Todo Distrito Capital, Distrito Capital

04/11/20261 vacante

Aplica a la vacante

Salario:

A convenir

Tipo de contrato:

Indefinido

Jornada:

Ordinaria

Idiomas:

Inglés

Experiencia:

1 año de experiencia

Do you speak French and English and want a full-time customer service job in Bogotá? We’re hiring a bilingual Technology Operator for afternoon shifts, 100% in-office, in a modern workspace with a spacious lounge. If you enjoy talking with clients and keeping day-to-day operations running smoothly, this is your opportunity.

WHAT WE OFFER

Full-time job, 100% in-office in Bogotá
Afternoon shift schedule
A modern office with a spacious lounge where you can relax between tasks
Annual performance reviews to track your progress
Events organized by the company
Room to bring new ideas and be creative and innovative
A team with diverse backgrounds and styles that values learning and continuous improvement

YOUR DAY-TO-DAY

Talk in French and English with people you see on your screen, using two-way communication tools
Look after existing and potential clients so they’re happy with the service
Communicate with customers and related parties by phone and email
Let stakeholders know promptly when an issue comes up that needs their help
Oversee the actions of the customer’s staff and report incidents to their management
Make sure daily operations run smoothly in large facilities
Collect large volumes of operational data (big data) and produce reports and other communications
Carry out administrative tasks as each customer requests

ABOUT THE ROLE
This bilingual technology operator role combines customer service with remote monitoring, operations oversight and reporting. It’s a good fit if you already work in customer support or a call center with French and English and want more operational responsibility. The job is full-time and requires 100% in-office presence in Bogotá. It is not remote or hybrid.

WHAT YOU NEED TO APPLY

Must-have:

High school diploma
English speaking and writing at B2–C2 level
French speaking and writing at B2–C2 level
Availability to work afternoon shifts
Able to work full-time, 100% in-office, at our Bogotá office

Nice to have:

A good understanding of customer service
Excellent interpersonal, spoken and written communication skills
A positive attitude

WHY IT’S WORTH IT
Few bilingual French and English jobs in Bogotá let you work across customer service, operations and data analysis in one role. You’ll have a stable full-time position, a team that welcomes your ideas, and annual reviews that help you grow.

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