Semi Bilingual Customer Service Expert - On Site Bogotá

Were looking for a Semi Bilingual Customer Service Expert to join our team in Bogotá at Connecta. In this role, you will be responsible for accuray, efficiently, and timely indexing documents through automation (Power Apps). The platform will upload the documents into the operational system in accordance with relevant procedures, checklists, and service level agreements.
Who You Are:
· A customer-focused professional who genuinely enjoys helping others.
· A solution-driven thinker who aims to resolve situations efficiently and accuray.
· A clear communicator who can explain information ina simple, friendly, and confident way.
· A proactive problem solver who stays calm and focused in different customer scenarios.
· A responsible and detail-oriented person who handles information with care and discretion.
· A semi-bilingual communicator with intermediate English proficiency (B1+)ready to grow in a global environment.
· A team player with a positive mindset and a strong sense of accountability.· Lets Talk About Benefits:
· Work schedules of 42 hours per week designed to support work-life balance
· Campaign Adition: $118.061 
· Performance-based bonuses to rewardyour results and commitment: 15%
· Indefinite-term contract for long-term stability.
· Employee fund benefits that support your financial wellbeing.
· Access to our exclusive Gaming Arena, designed for entertainment and team connection.·
This Is What Sets Us Apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.· At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversitystrengthens our connections, drives meaningful impact, and builds a more equitable world.-Requerimientos- Educación mínima: Bachillerato / Educación Media años de experienciaPalabras clave: servicio, service, experto, profesional, professional, expertWere looking for a Semi Bilingual Customer Service Expert to join our team in Bogotá at Connecta. In this role, you will be responsible for accuray, efficiently, and timely indexing documents through automation (Power Apps). The platform will upload the documents into the operational system in accordance with relevant procedures, checklists, and service level agreements.
Who You Are:
· A customer-focused professional who genuinely enjoys helping others.
· A solution-driven thinker who aims to resolve situations efficiently and accuray.
· A clear communicator who can explain information in a simple, friendly, and confident way.
· A proactive problem solver who stays calm and focused in different customer scenarios.
· A responsible and detail-oriented person who handles information with care and discretion.
· A semi-bilingual communicator with intermediate English proficiency (B1+) ready to grow in a global environment.
· A team player with a positive mindset and a strong sense of accountability.· Lets Talk About Benefits:
· Work schedules of 42 hours per week designed to support work-life balance
· Campaign Adition: $118.061 
· Performance-based bonuses to reward your results and commitment: 15%
· Indefinite-term contract for long-term stability.
· Employee fund benefits that support your financial wellbeing.
· Access to our exclusive Gaming Arena, designed for entertainment and team connection.·
This Is What Sets Us Apart:
We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.· At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world.-Requerimientos- Educación mínima: Bachillerato / Educación Media años de experienciaPalabras clave: servicio, service, experto, profesional, professional, expert

Salario: 1750000 COP/MONTH.