Customer Service Expert Bogotá On Site

Be part of the magic behind one of the worlds most recognized technology brands!
Join the customer service team at TP and help deliver exceptional support to customers worldwide. We are looking for individuals who are passionate about technology, customer-focused, and eager to help clients get the most out of their devices.
What Youll Be Doing
Assist customers with inquiries, troubleshooting, and problem resolution related to our products and services.
Provide guidance on hardware, software, networking, operating systems, and computer applications.
Deliver clear, professional, and empathetic communication to ensure customer satisfaction.
Collaborate with internal teams to escalate and resolve complex technical issues.
Represent TPs world-class standards in every interaction.
Maintain punctual, regular, and consistent attendance.
Demonstrate dedication to quality and customer service tailored to client needs.
Apply excellent communication, interpersonal, problem-solving, and multi-tasking skills with efficiency and accuracy.
Were Looking for Someone Who
Has a B2 English level.
Holds a High School Diploma.
Demonstrates key competencies:
Process Excellence
Entrepreneurship
Solution Orientation
Emotional Inligence
Critical Thinking
Open-Mindedness
Collaboration
Communication
Persuasiveness
Customer Orientation
Problem Solving
Conditions
Training salary: $2,315,000 COP / month
Production salary: $2,315,000 COP / month
Contract type: Indefinite term
Language requirement: English B2
Campaign type: On-Site Bogotá (Connecta, Av. 26 92-32)
Workload: 42 hours per week | Full-time
Bonuses & Benefits
Performance bonus
Opportunity to work with one of the most recognized technology brands
Professional growth and development within TP
Dynamic and multicultural work environment
About the Campaign
Our campaign is dedicated to delivering exceptional customer support for premium technology devices. We empower clients by providing clear, reliable, and empathetic assistance whenever they face technical challenges. Through our specialized service line, we address issues related to hardware, software, networking, operating systems, and applications, ensuring every customer enjoys a seamless experience with our products.
This initiative reflects our commitment to quality, innovation, and customer satisfaction, reinforcing our position as a trusted leader in high-end technology solutions.
What Sets Us Apart
We are experts in global digital business services, operating in 100 countries with nearly 500,000 employees worldwide. Certified by Great Place To Work®, TP is recognized as one of the best workplaces both nationally and globally. We never stop innovating and always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!. -Requerimientos- Educación mínima: Bachillerato / Educación Media años de experienciaIdiomas: Inglés Palabras clave: servicio, service, experto, profesional, professional, expertBe part of the magic behind one of the worlds most recognized technology brands!
Join the customer service team at TP and help deliver exceptional support to customers worldwide. We are looking for individuals who are passionate about technology, customer-focused, and eager to help clients get the most out of their devices.
What Youll Be Doing
Assist customers with inquiries, troubleshooting, and problem resolution related to our products and services.
Provide guidance on hardware, software, networking, operating systems, and computer applications.
Deliver clear, professional, and empathetic communication to ensure customer satisfaction.
Collaborate with internal teams to escalate and resolve complex technical issues.
Represent TPs world-class standards in every interaction.
Maintain punctual, regular, and consistent attendance.
Demonstrate dedication to quality and customer service tailored to client needs.
Apply excellent communication, interpersonal, problem-solving, and multi-tasking skills with efficiency and accuracy.
Were Looking for Someone Who
Has a B2 English level.
Holds a High School Diploma.
Demonstrates key competencies:
Process Excellence
Entrepreneurship
Solution Orientation
Emotional Inligence
Critical Thinking
Open-Mindedness
Collaboration
Communication
Persuasiveness
Customer Orientation
Problem Solving
Conditions
Training salary: $2,315,000 COP / month
Production salary: $2,315,000 COP / month
Contract type: Indefinite term
Language requirement: English B2
Campaign type: On-Site Bogotá (Connecta, Av. 26 92-32)
Workload: 42 hours per week | Full-time
Bonuses & Benefits
Performance bonus
Opportunity to work with one of the most recognized technology brands
Professional growth and development within TP
Dynamic and multicultural work environment
About the Campaign
Our campaign is dedicated to delivering exceptional customer support for premium technology devices. We empower clients by providing clear, reliable, and empathetic assistance whenever they face technical challenges. Through our specialized service line, we address issues related to hardware, software, networking, operating systems, and applications, ensuring every customer enjoys a seamless experience with our products.
This initiative reflects our commitment to quality, innovation, and customer satisfaction, reinforcing our position as a trusted leader in high-end technology solutions.
What Sets Us Apart
We are experts in global digital business services, operating in 100 countries with nearly 500,000 employees worldwide. Certified by Great Place To Work®, TP is recognized as one of the best workplaces both nationally and globally. We never stop innovating and always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!. -Requerimientos- Educación mínima: Bachillerato / Educación Media años de experienciaIdiomas: Inglés Palabras clave: servicio, service, experto, profesional, professional, expert

Salario: 2315000 COP/MONTH.