Banking Specialist Trilingual Bogotá On Site

Be part of the magic behind one of the worlds most recognized brands! 
Join the customer service team at TP and help deliver exceptional support to customers across the world. If you are passionate about customer experience, technology, and problem-solving, this is your opportunity to grow in a global company while representing an iconic brand. 
 
What youll be doing: 
As a dispute resolution professional,
Youll be resolving credit and/or debit card disputes. These disputes have financial implications for those involved, and must be resolvedin a timely and accurate manner according to the company rules, as well as any relevant state and federal regulations.
Must have punctual, regular and consistent attendance.
Demonstrated dedication to quality and customer service based on the customers needs.
Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving and multi-tasking skills required.
Requires efficiency, accuracy and attention to detail.
 
Were looking for someone who: 
Has a B1 English level and B2 Portuguese Level. 
High School Diploma required,
Competences:
Process Excellence
Entrepreneurship
Solution Orientation
Emotional Inligence
Critical Thinking
Open Mindedness
Collaboration
Communication
Persuasiveness
Customer Oriented
Problem Solving
 Conditions: 
 Training salary:  $ 2735.000 /Mo.
 Production salary: $ 2735.000 /Mo.
 Contract type: Indefinite term.
 Language: ·English B1 / Portuguese B2.
 Campaign type: On Site Bogotá (Connecta, Av. 26 92-32).
 Workload: 42 hours per week | Full time.
 Bonuses / Benefits: 
 Performance bonus up to 15%. 
 Opportunity to work with one of the most recognized global financial brands. 
Professional growth and development within TP. 
Dynamic and multicultural work environment. 
About the Campaign: 
Dispute resolution professionals manage payment card disputes, and they generally work for payment processors, or financial institutions. Dispute resolution is one of the most challenging and relevant issues in financial services today. Resolving disputes is one of the lynchpins of the financial ecosystem, as it is fundamental to the trust that both consumers and merchants have in the payments ecosystem.
 This is what sets us apart: 
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We dont stop innovating and we always go beyond. 
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world. 
Make a difference with the TOP Team!. -Requerimientos- Educación mínima: Educación Básica Secundaria años de experienciaIdiomas: Español ,Inglés ,Portugués Palabras clave: banker, bancario, banking, banquero, especialistaBe part of the magic behind one of the worlds most recognized brands! 
Join the customer service team at TP and help deliver exceptional support to customers across the world. If you are passionate about customer experience, technology, and problem-solving, this is your opportunity to grow in a global company while representing an iconic brand. 
 
What youll be doing: 
As a dispute resolution professional,
Youll be resolving credit and/or debit card disputes. These disputes have financial implications for those involved, and must be resolved in a timely and accurate manner according to the company rules, as well as any relevant state and federal regulations.
Must have punctual, regular and consistent attendance.
Demonstrated dedication to quality and customer service based on the customers needs.
Excellent verbal and written communications, interpersonal skills, customer orientation, team interaction, problem solving and multi-tasking skills required.
Requires efficiency, accuracy and attention to detail.
 
Were looking for someone who: 
Has a B1 English level and B2 Portuguese Level. 
High School Diploma required,
Competences:
Process Excellence
Entrepreneurship
Solution Orientation
Emotional Inligence
Critical Thinking
Open Mindedness
Collaboration
Communication
Persuasiveness
Customer Oriented
Problem Solving
 Conditions: 
 Training salary:  $ 2735.000 /Mo.
 Production salary: $ 2735.000 /Mo.
 Contract type: Indefinite term.
 Language: ·English B1 / Portuguese B2.
 Campaign type: On Site Bogotá (Connecta, Av. 26 92-32).
 Workload: 42 hours per week | Full time.
 Bonuses / Benefits: 
 Performance bonus up to 15%. 
 Opportunity to work with one of the most recognized global financial brands. 
Professional growth and development within TP. 
Dynamic and multicultural work environment. 
About the Campaign: 
Dispute resolution professionals manage payment card disputes, and they generally work for payment processors, or financial institutions. Dispute resolution is one of the most challenging and relevant issues in financial services today. Resolving disputes is one of the lynchpins of the financial ecosystem, as it is fundamental to the trust that both consumers and merchants have in the payments ecosystem.
 This is what sets us apart: 
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We dont stop innovating and we always go beyond. 
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world. 
Make a difference with the TOP Team!. -Requerimientos- Educación mínima: Educación Básica Secundaria años de experienciaIdiomas: Español ,Inglés ,Portugués Palabras clave: banker, bancario, banking, banquero, especialista

Salario: 2735000 COP/MONTH.