Customer Service For Tech Account - Advanced English

Customer Support Specialist (Onsite – Bogotá)We’re looking for a Customer Support Specialist to deliver excellent service, handle customer inquiries, and support issue resolution across teams.What you’ll do:Assist customers with account inquiries and escalationsbr/>Communicate clearly and solve problems proactivelyCollaborate with Product, Engineering, and other teamsUse tools like Zendesk, Jira, Confluence, and SalesforceWhat we’re looking for:English B2+ (comfortable with North American clients)Strong communication and customer service skillsProblem-solving mindset and ability to handle pressureExperience with support tools (Salesforce is a plus)Details:100% onsite in Bogotá (North Point – Torre Krystal)Great opportunity to work with top global tech companies. -Requerimientos- Educación mínima: Universidad / Carrera Profesional2 años de experienciaIdiomas: Inglés Conocimientos: Inglés, Servicio al cliente, Atención al clientePalabras clave: servicio, service, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, kam, account, cuentasCustomer Support Specialist (Onsite – Bogotá)We’re looking for a Customer Support Specialist to deliver excellent service, handle customer inquiries, and support issue resolution across teams.What you’ll do:Assist customers with account inquiries and escalationsCommunicate clearly and solve problems proactivelyCollaborate with Product, Engineering, and other teamsUse tools like Zendesk, Jira, Confluence, and SalesforceWhat we’re looking for:English B2+ (comfortable with North American clients)Strong communication and customer service skillsProblem-solving mindset and ability to handle pressureExperience with support tools (Salesforce is a plus)Details:100% onsite in Bogotá (North Point – Torre Krystal)Great opportunity to work with top global tech companies. -Requerimientos- Educación mínima: Universidad / Carrera Profesional2 años de experienciaIdiomas: Inglés Conocimientos: Inglés, Servicio al cliente, Atención al clientePalabras clave: servicio, service, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, kam, account, cuentas

Salario: 2750000 COP/MONTH.