Payment Gateways Technical Support - Bilingual, Sql, Apis

Technical Support Engineer (On-site)Role OverviewWe are seeking a Technical Support Engineer with experience supporting financial systems and transaction-related issues. This role requires strong skills in SQL, APIs, and payment gateways, along with solid English communication.r/>Responsibilities- Troubleshoot issues related to transactions, payment methods, and APIs- Analyze data using SQL and review system logs- Support production incidents and ensure timely resolution- Collaborate with internal teams to resolve and prevent issues- Work in a 24/7 on-site rotationRequirements- 3+ years in Technical/Production Support- Experience with SQL, APIs, and payment systems- English level: B2+ or higher- Availability for on-site work and shift rotationsNice to Have- Experience with tools like ServiceNow or Jira- Fintech or high-availability systems background. -Requerimientos- Educación mínima: Universidad / Carrera Profesional3 años de experienciaIdiomas: Inglés Conocimientos: Api, Api rest, Jira, Medios de pago, Soporte técnico, Sql, Gestión de transacciones, Procesamiento de pagos, ServicenowPalabras clave: cobranza, cobro, payment, collection, apoyo, support, soporte, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserverTechnical Support Engineer (On-site)Role OverviewWe are seeking a Technical Support Engineer with experience supporting financial systems and transaction-related issues. This role requires strong skills in SQL, APIs, and payment gateways, along with solid English communication.Responsibilities- Troubleshoot issues related to transactions, payment methods, and APIs- Analyze data using SQL and review system logs- Support production incidents and ensure timely resolution- Collaborate with internal teams to resolve and prevent issues- Work in a 24/7 on-site rotationRequirements- 3+ years in Technical/Production Support- Experience with SQL, APIs, and payment systems- English level: B2+ or higher- Availability for on-site work and shift rotationsNice to Have- Experience with tools like ServiceNow or Jira- Fintech or high-availability systems background. -Requerimientos- Educación mínima: Universidad / Carrera Profesional3 años de experienciaIdiomas: Inglés Conocimientos: Api, Api rest, Jira, Medios de pago, Soporte técnico, Sql, Gestión de transacciones, Procesamiento de pagos, ServicenowPalabras clave: cobranza, cobro, payment, collection, apoyo, support, soporte, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserver

Salario: 4150000 COP/MONTH.

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