Quality Assurance Analyst - Bilingual

We are looking for a proactive, self-driven Installation Quality Specialist to help build and scale our QA program from the ground up. This role is perfect for a 'go-getter' who enjoys analyzing data to find efficiencies and collaborating with internal and external partners to ensure high-quality outcomes.Key Responsibilities:Quality Assurance & Metrics: Support the new QA program by conducting reviews of internal and partner work, ensuring process adherence and SLA compliance through clear scoring rubrics.Data Analysis & Trend Identification: Analyze installation dataand manage issue queues to identify recurring trends and patterns, translating these findings into actionable improvement proposals.Process Improvement: Proactively suggest and implement enhancements to the installation workflow, helping redefine roles and standards to drive program efficiency.Collaboration & Testing: Act as a key bilingue interface (Advanced English) between IPMs and external partners, while providing UAT support for internal tools and systems.What We’re Looking For:Experience: Background in QA, auditing, or partner enablement with a strong understanding of testing fundamentals (defects, test cases, expected results).Analytical Mindset: Ability to handle multiple data inputs and systems to detect quality bottlenecks.Advanced Communication: Excellent verbal and written English skills for external-facing interactions and cross-functional collaboration.Proactivity: A builder mindset—comfortable with ambiguity and eager to contribute ideas to a growing program.This is an onsite position in Bogotá, Usaquén. -Requerimientos- Educación mínima: Universidad / Carrera Profesional2 años de experienciaIdiomas: Inglés Conocimientos: Análisis de calidad, Evaluación de calidad, Mejora continua de la calidadPalabras clave: calidad, quality, qa, analista, analystWe are looking for a proactive, self-driven Installation Quality Specialist to help build and scale our QA program from the ground up. This role is perfect for a 'go-getter' who enjoys analyzing data to find efficiencies and collaborating with internal and external partners to ensure high-quality outcomes.Key Responsibilities:Quality Assurance & Metrics: Support the new QA program by conducting reviews of internal and partner work, ensuring process adherence and SLA compliance through clear scoring rubrics.Data Analysis & Trend Identification: Analyze installation data and manage issue queues to identify recurring trends and patterns, translating these findings into actionable improvement proposals.Process Improvement: Proactively suggest and implement enhancements to the installation workflow, helping redefine roles and standards to drive program efficiency.Collaboration & Testing: Act as a key bilingue interface (Advanced English) between IPMs and external partners, while providing UAT support for internal tools and systems.What We’re Looking For:Experience: Background in QA, auditing, or partner enablement with a strong understanding of testing fundamentals (defects, test cases, expected results).Analytical Mindset: Ability to handle multiple data inputs and systems to detect quality bottlenecks.Advanced Communication: Excellent verbal and written English skills for external-facing interactions and cross-functional collaboration.Proactivity: A builder mindset—comfortable with ambiguity and eager to contribute ideas to a growing program.This is an onsite position in Bogotá, Usaquén. -Requerimientos- Educación mínima: Universidad / Carrera Profesional2 años de experienciaIdiomas: Inglés Conocimientos: Análisis de calidad, Evaluación de calidad, Mejora continua de la calidadPalabras clave: calidad, quality, qa, analista, analyst

Salario: 4799997 COP/MONTH.

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