Maintenance Work Order Coordinator EMC

Job Description: Maintenance Work Order Coordinator EMC

Type of contract: Remote - Freelance

Position Overview:

The Maintenance Work Order Coordinator handles and manages work orders from tenants, vendors, and property managers. This role involves overseeing the entire lifecycle of a work order, from creation to completion, ensuring accurate communication, thorough troubleshooting, proper documentation, and timely execution. The coordinator plays a vital role in maintaining efficiency, accuracy, and customer satisfaction through effective maintenance task management.

Key Responsibilities:

● Creation of Work Orders
● Triage and Troubleshooting
● Work Order Justification
● Vendor Assignment
● Scheduling
● Tenant and Vendor Communication
● Creating Estimates and Invoices
● Daily Notes

Required Skills & Qualifications:

● Colombian Citizen
● English Level: B2
● Strong attention to detail and organizational skills.
● Excellent communication skills, both written and verbal.
● Ability to work independently and take initiative.
● Previous experience in maintenance coordination or property management is preferred.
● Ability to multitask and manage multiple work orders simultaneously.
● Familiarity with work order management systems or similar tools is a plus.

Working Conditions:

● Full-time position.
● Occasional after-hours work may be required based on client needs.

Pay:

Entry-level EMCs begin at $800 US monthly—All employees start as EMCs and are eligible for promotion after a 60-day probationary period.
EMC Level 1: $1,000 US monthly
EMC Level 2: $1,200 US monthly

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