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Youre the player were missing on this TOP Team!Were looking for a Customer Expert for the Customer Service Campaign. You will be responsible for handling all customer inquiries and providing excellent customer service by being a good listener, proactive, patient, and understanding. You must handle confidential customer information with care and maintain constant knowledge of the clients products, services, and promotions, updating records in the required systems.What youll be doing: Keep every customer engaged with a direct and friendly touch. Boost the clients business by showcasing their products and services. Handle sensitive customer data with utmost care and confidentiality.The TOP Team is looking for someone who: Has B2 level of English and C1 level of French. Enjoys helping others and solving situations with a positive attitude. Is proactive, responsible, empathetic, and a good listener.Lets talk about benefits: Permanent contract. Career path with growth opportunities into specialized roles (Project Specialist and Escalations/APK) with differential salary. Bonus for perfect adherence and/or attendance (third break benefit). Performance-based bonuses (starting from 15%). Site benefits.Conditions: English B2 and French C1. 42 hours per week with 2 days off. TRN Schedule: Monday to Friday, 08:00 am - 06:00 pm OPS Schedule: 06:00 am - 02:30 pm, with days 2 off Salary during training and production: COP $3,080,001 Location: Bogotá North Point (Cra. 7 1
Salario: 3080000 COP/MONTH.
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