Backoffice Expert

Were looking for a Backoffice Expert to join our team in Bogotá. In this role, youll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios.
Youll focus on understanding customer needs, handling information responsibly, and ensuring a smooth and positive experience in every interaction.· WHO YOU ARE
A customer-focused professional who genuinely enjoys helping others.
A solution-driven thinker who aims to resolve situations efficiently and accuray.
A clear communicator who can explain information in a simple, friendly, and confident way.
A proactive problem solver who stays calm and focused in different customer scenarios.
A responsible and detail-oriented person who handles information with care and discretion.
A bilingual communicator with English B2 proficiency.
A team player with a positive mindset and a strong sense of accountability.· REQUIREMENTS
High school diploma completed.
No previous work experience required.
Availability to TRN: AM: 6:00AM - 13:30 o PM: 13:30 - 21:00
Availability to work OPS: Monday to Friday 8:00-17:30-Weekends off
Residence inBogotá
LETS TALK ABOUT BENEFITS
Salary TRN: COP $1.963.200/Mo
Salary OPS: COP $2.454.000/Mo
Work schedules of 42 hours per week, designed to support work-life balance.
Performance-based bonuses Up to COP $360.000 To reward your results and commitment.
Indefinite-term contract for long-termstability.
Access to our exclusive Gaming Arena, designed for entertainment and team connection.
Employee fund benefits to support your financial wellbeing.· *Terms and conditions apply.-Requerimientos- Educación mínima: Educación Básica Secundaria años de experienciaIdiomas:Inglés Palabras clave: experto, profesional, professional, expertWere looking for a Backoffice Expert to join our team in Bogotá. In this role, youll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios.
Youll focus on understanding customer needs, handling information responsibly, and ensuring a smooth and positive experience in every interaction.· WHO YOU ARE
A customer-focused professional who genuinely enjoys helping others.
A solution-driven thinker who aims to resolve situations efficiently and accuray.
A clear communicator who can explain information in a simple, friendly, and confident way.
A proactive problem solver who stays calm and focused in different customer scenarios.
A responsible and detail-oriented person who handles information with care and discretion.
A bilingual communicator with English B2 proficiency.
A team player with a positive mindset and a strong sense of accountability.· REQUIREMENTS
High school diploma completed.
No previous work experience required.
Availability to TRN: AM: 6:00AM - 13:30 o PM: 13:30 - 21:00
Availability to work OPS: Monday to Friday 8:00-17:30-Weekends off
Residence in Bogotá
LETS TALK ABOUT BENEFITS
Salary TRN: COP $1.963.200/Mo
Salary OPS: COP $2.454.000/Mo
Work schedules of 42 hours per week, designed to support work-life balance.
Performance-based bonuses Up to COP $360.000 To reward your results and commitment.
Indefinite-term contract for long-term stability.
Access to our exclusive Gaming Arena, designed for entertainment and team connection.
Employee fund benefits to support your financial wellbeing.· *Terms and conditions apply.-Requerimientos- Educación mínima: Educación Básica Secundaria años de experienciaIdiomas: Inglés Palabras clave: experto, profesional, professional, expert

Salario: 2454000 COP/MONTH.