Rasa Fullstack Developer

JOIN TP AS: RASA Full Stack Developer (5+ years of experience)
TP is a global digital business services company. Our global scale and local presence allow us to support our communities, clients, and their customers while driving secure, efficient, and sustainable operations.
 
We are looking for aSenior Full Stack Developer with strong experience in RASA and conversational AI to design, develop, and integrate complex customer experience solutions. In this role, you will act as a technical expert integrating Genesys platforms with GCP-based AI services, leveraging the RASA framework as a corecomponent to build inligent conversational flows, robust APIs, and scalable architectures that ensure seamless omnichannel experiences.
 
What will you do?
Full Stack Development
Lead end-to-end development of scalable applications (frontend and backend)
Analyze requirements and design software components
Ensure timely delivery of development tasks and projects
Prepare user and technical documentation
Conversational AI & CX Solutions (RASA Focus)
Develop, train, and deploy conversational AI solutions using RASA
Design and optimize IVR and conversational flows based on NLP/NLU models
Continuously improve intent recognition and conversational performance
Integrations & APIs
Design and implement RESTful APIs, microservices, and middleware
Integrate Genesys, RASA, and internal/external systems
Solve complex integration challenges (webhooks, OAuth, real-time data streaming)
Platform & Cloud Engineering
Configure and extend Genesys Cloud capabilities through custom development
Work with GCP services to build scalable AI-driven solutions
Ensure high availability and performance of cloud-based applications
DevOps & Performance Optimization
Define and implement CI/CD best practices
Work with Docker, Kubernetes, and GitHub Actions
Monitor and optimize performance (low latency, high scalability)
Leadership & Best Practices
Conduct code reviews and mentor junior developers
Promote best practices in development and DevOps culture
Ensure high-quality, maintainable code
 
What are we looking for?
Bachelors degree in Systems Engineering, ecommunications, or related fields
Minimum 5 years of software development experience
At least 2 years of experience working with GCP and integrations
Proven hands-on experience working specifically with RASA (mandatory)
Experience integrating Genesys Cloud solutions
 
Key Skills
Programming languages: Node.js, Python, JavaScript/TypeScript
Frontend frameworks: React or Angular
APIs: REST, GraphQL, WebSockets
Databases: SQL and NoSQL
Cloud: Google Cloud Platform (GCP)
DevOps: Docker, Kubernetes, GitHub Actions
Genesys Cloud integrations and development
English level: B1+
 
Nice to have
Experience with advanced conversational AI and CX solutions
Strong experience in microservices architecture
Exposure to high-traffic, scalable environments
 
What do we offer?
Permanent contract (Contrato término indefinido)
Opportunity to work on cutting-edge AI and conversational technologies
Exposure to global clients and cloud-based solutions
Growth opportunities within a high-performance environment
 
If you are passionate about conversational AI, RASA, and building scalable cloud-based solutions, we invite you to apply and be part of our Innovation & Transformation team. -Requerimientos- Educación mínima: Universidad / Carrera Profesional3 años de experienciaIdiomas: Inglés Palabras clave: desarrollador, programadorJOIN TP AS: RASA Full Stack Developer (5+ years of experience)
TP is a global digital business services company. Our global scale and local presence allow us to support our communities, clients, and their customers while driving secure, efficient, and sustainable operations.
 
We are looking for a Senior Full Stack Developer with strong experience in RASA and conversational AI to design, develop, and integrate complex customer experience solutions. In this role, you will act as a technical expert integrating Genesys platforms with GCP-based AI services, leveraging the RASA framework as a core component to build inligent conversational flows, robust APIs, and scalable architectures that ensure seamless omnichannel experiences.
 
What will you do?
Full Stack Development
Lead end-to-end development of scalable applications (frontend and backend)
Analyze requirements and design software components
Ensure timely delivery of development tasks and projects
Prepare user and technical documentation
Conversational AI & CX Solutions (RASA Focus)
Develop, train, and deploy conversational AI solutions using RASA
Design and optimize IVR and conversational flows based on NLP/NLU models
Continuously improve intent recognition and conversational performance
Integrations & APIs
Design and implement RESTful APIs, microservices, and middleware
Integrate Genesys, RASA, and internal/external systems
Solve complex integration challenges (webhooks, OAuth, real-time data streaming)
Platform & Cloud Engineering
Configure and extend Genesys Cloud capabilities through custom development
Work with GCP services to build scalable AI-driven solutions
Ensure high availability and performance of cloud-based applications
DevOps & Performance Optimization
Define and implement CI/CD best practices
Work with Docker, Kubernetes, and GitHub Actions
Monitor and optimize performance (low latency, high scalability)
Leadership & Best Practices
Conduct code reviews and mentor junior developers
Promote best practices in development and DevOps culture
Ensure high-quality, maintainable code
 
What are we looking for?
Bachelors degree in Systems Engineering, ecommunications, or related fields
Minimum 5 years of software development experience
At least 2 years of experience working with GCP and integrations
Proven hands-on experience working specifically with RASA (mandatory)
Experience integrating Genesys Cloud solutions
 
Key Skills
Programming languages: Node.js, Python, JavaScript/TypeScript
Frontend frameworks: React or Angular
APIs: REST, GraphQL, WebSockets
Databases: SQL and NoSQL
Cloud: Google Cloud Platform (GCP)
DevOps: Docker, Kubernetes, GitHub Actions
Genesys Cloud integrations and development
English level: B1+
 
Nice to have
Experience with advanced conversational AI and CX solutions
Strong experience in microservices architecture
Exposure to high-traffic, scalable environments
 
What do we offer?
Permanent contract (Contrato término indefinido)
Opportunity to work on cutting-edge AI and conversational technologies
Exposure to global clients and cloud-based solutions
Growth opportunities within a high-performance environment
 
If you are passionate about conversational AI, RASA, and building scalable cloud-based solutions, we invite you to apply and be part of our Innovation & Transformation team. -Requerimientos- Educación mínima: Universidad / Carrera Profesional3 años de experienciaIdiomas: Inglés Palabras clave: desarrollador, programador

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