Quality Control Analyst: Chatdesk Admin.

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Quality Control Analyst: Chatdesk Admin.

Descripción de la oferta

Chatdesk creates software that helps companies deliver better customer support, drive sales growth and scale efficiently.






responsibilities


monitor and review the Expert's job to assess their performance and provide feedback for improvements.
communicate with customers through Social channels, Emails, and Chat.
provide knowledgeable answers to presale questions about a product, pricing, availability, etc.
work with the Chatdesk Teams Center of Excellence to meet customer's needs.

qualifications


relevant experience in Customer Service
relevant experience with Crms
excellent reading, written, and interpersonal skills
ability to multi-task, organize, and prioritize work.
reliable internet connection
english level: 85% - 90%

Estudios:

Formación Profesional grado medio

Idiomas:

Inglés

Experiencia:

1 año de experiencia

Datos de la oferta

Salario:

$ 1.000.000 - $ 1.500.000

Jornada Laboral:

Freelance

Tipo de contrato:

Civil por Prestación de Servicios
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