Content Moderation Associate (inglés 90 Por Ciento)

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Content Moderation Associate (inglés 90 Por Ciento)

Descripción de la oferta

The Interaction Expert must be able to comprehend and analyze the reason why the customer is contacting and must provide a specific resolution to each customer to assure and meet their expectations. In addition to fluency with American English the expert should have outstanding soft skills such as politeness and empathy

Responsibilities
- Handle and carefully respond to all inbound and outbound customer inquiries
- Provide excellent customer service through active listening
- Treat sensitively all confidential customer information
- Update precisely records in required systems
- Deliver clear instructions

Qualifications
- High school graduate (Must present diploma or certificate)
- English level: 90% (C1)
- Competencies and Specific Skills

Communication skills
- Multi-tasking skills
- Persuation and upselling
- Problem Resolution
- Initiative



Salario: $ 2.200.000,00 (Mensual).

Estudios:

Licenciatura

Experiencia:

Sin experiencia previa

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Ordinaria

Tipo de contrato:

Ocasional
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