Support Engineer

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Support Engineer

Descripción de la oferta

We are currently looking for a technician or professional in systems, electronic engineering or related careers, to handle customer issues through collaboration, resolution, or escalation to provide a great experience; drive his/her own case-wellness and ensure that key stakeholders and customers are up-to-date on the resolution status of their issue, through effective written and verbal communication.

Requirements:
- Experience in support (helpdesk, ServiceDesk), enterprise client and/or cross- collaboration
- English B2/C1
- Customer service skills
- ERP knowledge and expertise.
- Basic knowledge of Windows OS, IE, MS Office applications, email, search, downloading / installing software

Desirable: Azure / Cloud / Office experience & certifications, SQL.

Plus:
- Portuguese: B2/C1

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Apply to part of our team!



Salario: A convenir.

Estudios:

Licenciatura

Experiencia:

Sin experiencia previa

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Ordinaria

Tipo de contrato:

Ocasional
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