Consultant - Customer Service

Descripción de la oferta

Job Description
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

At Sutherland you will get:

Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity

The chance to work with people who will become your second family

A workplace that’s never boring

The opportunity to make someone’s day, every day

Rewards and recognition as you blaze your own trail and ignite your career

Customer Service Consultants in this role get to:

Answer inbound calls to provide exceptional customer service to consumers
Respond to inquiries about products and services, processing payments, or performing general account maintenance
Up-selling customers to new products or services may be encouraged
QualificationsOur most successful candidates will have:

High school diploma or GED

Demonstrated ability to perform at a high level, to support our high volume of inbound calls

Excellent verbal and written communication skills; proficient reading skills required

Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred

Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required

Prior customer service experience preferred

Please see job description.

Estudios:

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Datos de la oferta

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