Learning Manager

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Learning Manager

Descripción de la oferta

Manages training programs and learning experiences for adult learners. Develops/implements training programs for contact center personnel, which may include management development programs. Develops evaluation and validation instruments to collect and interpret data assessing organizational needs and training program effectiveness. Identifies skill and knowledge requirements for sites/accounts through analysis of data from multiple sources. Designs learning strategies to fill needs as identified through analysis and in partnership with Coaches and Operations Managers.

Estudios:

Diplomatura

Experiencia:

4 años de experiencia

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Indiferente

Tipo de contrato:

Ocasional
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