Senior Training Specialist

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Senior Training Specialist

Requisitos

Candidates REQUIRE:
(por favor no aplique si no cumple con todos los siguientes requisitos)

* Min 6 years? experience in the BPO/call-center industry

* Minimum 4 years Training Experience in BPO/call-center, with full understanding of training theories and methods to measure training effectiveness,

* Min 2 years in a Supervisory role and/or exposure to leadership training is a must

* Strong understanding of BPO operations (SL, Quality, Voice/Data metrics, etc.)

* Fully bilingual Spanish/English. Should have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

* Bachelor Degree


Come join us! Apply now, we will get in contact with you immediately.

Estudios:

Diplomatura

Experiencia:

Sin experiencia previa

Datos de la oferta

Salario:

A convenir

Jornada Laboral:

Jornada Indiferente

Tipo de contrato:

Indefinido

Funciones a desarrollar

Sutherland Colombia is looking for a Senior Trainer with focus on BPO/Call-center operations to join our team of forward thinking, hard-working individuals.

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